Welcome to ndujewels.com (Website). Our Website is operated by Ndu Jewels Limited, registered in England and Wales with company number 12759333 (us/we/our).

Your use of our Website is governed by the following terms and conditions (Terms / Terms of Service). Please take a moment to read these Terms carefully before using the Website. By accessing or using this Website, you agree to be bound by these Terms, including any additional terms, conditions and policies referenced herein and/or available by hyperlink. If you do not agree, please do not use this Website.

Any new features or tools which are added to the Website shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms at our sole discretion, by posting updates and/or changes to our Website. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

In these Terms: Website refers to the website located at ndujewels.com and includes any other URLs that we have registered or may in the future register and use for the purpose of linking to this Website, and you means any user of the Website (including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content).



You may order products from us by submitting an order through our Website or by sending a direct message to us on Instagram @ndujewels (order). Orders are subject to our acceptance and the availability of the products.

Payment in whole, by credit card or debit card, is required before dispatch of goods. Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation text message or email to you at the number or email address you provide. 

Products supplied by us to you remain the our property, until paid for in full by the you.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 


Products will be invoiced at prices set out on our website at the time of purchase. 

All of our prices are listed in Pounds Sterling and you will be invoiced in Pounds Sterling. If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.  


Once an order has been placed we are unable to make any changes or cancel your orders. We reserve the right to cancel, at any time before delivery and for whatever reason, an order that we have previously accepted. 


While all Products for sale on this Website are described and photographed as accurately as possible, the images displayed on this Website are for illustration purposes only and the products may vary slightly in colour, or appearance in real life. In addition, we cannot guarantee that your computer monitor's display of any colour will be accurate. 

Please ensure that you therefore read the corresponding description of any item before placing your order.

From time to time, some products on the Website may be out of stock and we may not be able to fulfil all or part of your order. If this occurs, we may at our complete discretion use reasonable endeavours to either source the goods or contact you within a reasonable time to either arrange a full or partial refund or change your order to replace or exchange the product(s) with comparable product(s) in a similar price range (where available) as agreed with you, or come to an alternative arrangement.  

Online Store 

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. 

A breach or violation of any of the Terms will result in an immediate termination of the Services.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Website Availability  

From time to time, downtime, either scheduled or unscheduled, may occur. We will endeavour to work within reason to ensure the amount of down-time is limited and will not be held liable for the consequences of any down-time.

Details you provide to us

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

It is your responsibility to ensure that the information you provide, including your name, delivery address, contact numbers, email address and orders are correct. Please check any details carefully before submitting an order to us.  

You acknowledge and agree that we are not responsible for any loss or damage that you may suffer as a result of you providing incorrect information to us including, but not limited to, your name, delivery address, contact phone numbers or email addresses.  

Product care  

Please follow our care instructions when looking after your jewellery. Damage from careless wear/storage or any improper care is not our responsibility. Please refer to our product care instructions.


Risk and title in goods passes to you on the date and time of delivery of Goods to the delivery address provided in your order.  

You acknowledge that we use third party delivery or shipping companies to deliver Goods and you agree to your details including your delivery address to be supplied to the agent for the purpose of delivering your Goods. Please see our Delivery and Shipping policy for further information. 

Intellectual property rights

Unless otherwise noted, all content, including words, photographs and graphics on this Website are protected by copyright and must not be reproduced, modified, republished, uploaded to a third party website, transmitted or distributed in any way without our express written authorisation.

Links to third party websites

This Website may contain links to other websites that are operated, controlled or produced by third parties. Unless stated otherwise, this Website does not control, endorse, sponsor or approve any such third party websites or their contents nor are we are liable for any loss or damage that you may suffer as a result of your visits to any third party websites.  


You acknowledge and agree that, to the extent permissible at law, this Website and all content appearing on it are provided on an "as is" and "as available" basis, without warranties of any kind. To the extent permissible at law, we exclude liability for any loss, damage or injury however caused, which you may suffer in connection with your use of this Website, or any other linked website and take no responsibility for any loss arising out of your use of or reliance on information contained on or accessed through this Website. We also exclude liability in respect of mistakes or inaccuracies on the Website, any unauthorised access to or use of secure servers and/or personal information and/or financial information stored on those servers, bugs, viruses, Trojan horses or other harmful code which may be transmitted to or through our Website by a third party or any interruption or cessation of transmission from our Website. We prohibit the use of any jewellery designs featured on this Website without prior written permission.  

Events which are out of our control

We shall not be liable for any delay in performance of our obligations under these Terms if the delay is caused by circumstances beyond our reasonable control.  

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. 

Governing law

This Agreement is governed by the laws of the England and Wales.  

General provisions  

If we do not take action with respect to any breach by you or others of these Terms, this does not waive our rights to take action with respect to subsequent or similar breaches.
If any part of these Terms are found to be void, unlawful or unenforceable for any reason, then that part will be deemed severed from the remainder of these Terms and will not affect the validity of the remaining clauses. In the event that we merge, sell or otherwise change control of our business or this Website, we reserve the right and you hereby consent to us transferring, assigning or sub-licensing the rights to use of any personal information and/or user content that you have provided to us.
You agree to indemnify, defend and hold harmless Ndu Jewels and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.