DELIVERY & SHIPPING
Processing
We cannot wait for you to get your hands on your Ndu pieces, and we work hard to get your orders processed as quickly as possible.
Orders are typically processed within 1 - 4 business days.* However, custom or pre-orders could take up to 30 days. For orders made on a weekend or a Public Holiday, the processing period will kick in on the following business day.
We doubt there will be a delay, but if there is one, that we are aware of, we will reach out and let you know. Once processed, orders will be sent out for delivery - and should reach you within the delivery time estimates set out below.
Delivery
LOCATION | COST | TIME ESTIMATE |
UK & Ireland |
|
Please allow 2 -5 business days for delivery* |
EU |
|
Please allow 3 - 6 business days for delivery* |
REST OF THE WORLD |
|
Please allow 5-10 business days for delivery* |
*Business days are Monday to Friday, and exclude all bank holidays or public holidays. All times stated are estimates only.
Policy
Please note that orders are shipped based on carrier availability, and arrival times are subject to the carrier. We cannot guarantee that delivery will occur within the delivery time estimates. Due to COVID-19, carriers may experience potential delays.
We are not responsible for any delays, lost or damaged items, and delivery costs are non-refundable unless we are liable for mistakes on the shipping label. If you would like your item to be resent you will be responsible for the cost of re-delivery.
All shipping fees are non-refundable and can change from time to time, at our sole discretion.
Duties: Your order may be subject to duties and taxes upon arrival in your destination country. Please note, we do not cover the return postage cost, customs charges, govt taxes and duties on international orders. The customer is responsible for any import duties, customs and local sales taxes, or other costs, that may be levied by each individual country.